imaju8 Privacy Policy
imaju8 is committed to protecting the privacy of every user on our platform. This document explains in detail how we collect, use, store and protect your personal information in line with international data protection practices.
Your Privacy Is Our Priority
Every aspect of data protection at imaju8 is designed to keep your information secure and fully under your control.
High-Grade Data Encryption
All your personal information and financial transactions are protected by 256-bit SSL encryption technology. Data is transmitted through secure channels from your device to our servers.
No Data Sales to Third Parties
imaju8 never sells, rents or shares your personal information with any third party for marketing or commercial purposes without your consent.
Full Control in Your Hands
You have the right to access, correct or request deletion of your personal data at any time. Contact our support team for any data-related requests.
Secure Data Storage
Your information is stored on servers protected by strict access controls and continuous monitoring. Player funds are kept separate from the company's operating funds.
Compliance with International Standards
The imaju8 privacy policy is developed in line with international data protection standards, ensuring your rights as a user are upheld under our licensing framework.
Data Breach Notification
Should any security incident involving your data occur, imaju8 will notify you within a reasonable timeframe and take immediate remedial action.
By using the imaju8 service, you agree to be bound by this Privacy Policy. Please read this document carefully before registering your account. This policy applies to all users aged 21 and above.
1. Information We Collect
imaju8 collects various categories of personal information for the purpose of processing account registrations, facilitating financial transactions, and providing a secure service to our users. The information collected includes:
Personal Identity Information
- Full name as shown on your identity card (MyKad) or passport
- Identity card number (MyKad) or passport number for identity verification purposes
- Date of birth to confirm the user meets the minimum age requirement of 21 years
- Gender and nationality
Contact Information
- Active email address used for account communications
- Mobile phone number for two-factor authentication and important notifications
- Current residential address (state and postcode)
Financial Information
- E-wallet number (Touch 'n Go eWallet) or DuitNow account details that have been registered
- Records of deposit and withdrawal transactions made through our platform
- Betting history and game activity for compliance and internal audit purposes
Technical Information
- IP address of the device used to access the platform
- Device type, operating system and web browser
- Session log data including login and logout times
- Cookie information and website usage data
2. How We Use Information
Personal information collected is used by imaju8 responsibly and only for legitimate purposes, including:
- Processing and verifying new user account registrations
- Carrying out Know Your Customer (KYC) procedures as required by the licensing authority
- Processing deposit and withdrawal transactions through available payment methods — Touch 'n Go eWallet, DuitNow, online banking (FPX) and cryptocurrency (USDT, BTC, ETH)
- Providing 24/7 customer support via live chat and email in Bahasa Melayu and English
- Sending important account notifications, including transaction confirmations and security alerts
- Detecting and preventing fraud, money laundering and suspicious activity
- Ensuring compliance with international licensing requirements governing imaju8 operations
- Improving service quality and user experience based on anonymised data analysis
- Managing bonus programmes and VIP programme benefits, including weekly cashback based on your membership tier
imaju8 does not use your personal information for any third-party marketing purposes or commercial activities unrelated to our gaming platform.
3. Information Sharing
imaju8 takes a very limited approach to sharing user information. We only share personal information in certain permitted circumstances:
Approved Service Providers
Information may be shared with third-party service providers contracted to support our platform operations, including payment processors and identity verification service providers. All such parties are subject to strict data protection agreements.
Legal and Licensing Requirements
imaju8 may be required to disclose user information to licensing authorities, regulatory bodies or law enforcement agencies when legally obligated to do so. This includes reporting obligations under the international licensing agreements governing our operations.
Strictly Prohibited Sharing
- Selling or renting data to marketing companies or unrelated third parties
- Sharing with industry competitors or other gaming platforms
- Using data to build advertising profiles or for cross-site tracking
Every party that receives imaju8 user data is required to sign a data confidentiality agreement and is subject to periodic compliance reviews by our security team. 🔒
4. Data Security
The security of user information is central to the values and responsibilities of imaju8 as an online casino platform operating under an international licence. The security measures we implement include:
- End-to-end encryption using TLS 1.3 protocol for all communications between users and our servers
- An intrusion detection system (IDS) operating around the clock to monitor suspicious activity
- Two-factor authentication (2FA) available for all user accounts for an additional layer of protection
- All games on the imaju8 platform are independently tested by recognised third-party certification bodies
- Player funds are kept separate from the company's operating funds, ensuring the safety of your account balance at all times
- Regular internal security reviews by our IT security team
- Strict access controls — only authorised personnel may access user information, and every access is recorded in an audit log
While we take all reasonable precautions, no online system can be guaranteed 100% secure from cyber threats. You are also advised to keep your imaju8 account password and login details confidential.
5. Cookies and Tracking Technologies
imaju8 uses cookies and similar tracking technologies to improve the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login session verification and account security. These cookies cannot be disabled.
- Performance Cookies: Help us understand how users interact with the platform for continuous improvement purposes.
- Functional Cookies: Store user preferences such as language settings and display preferences for a more convenient experience on future visits.
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect certain functions on the imaju8 platform.
6. Your Rights as a User
As an imaju8 user, you have the following rights regarding your personal data:
- Right to Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request that it be corrected.
- Right to Erasure: You may request the deletion of your personal data, subject to data retention obligations under applicable laws.
- Right to Object: You have the right to object to the processing of your data for certain purposes that are not related to the performance of a service contract.
- Right to Data Portability: You may request your data in a machine-readable format for transfer to another service provider.
- Right to Withdraw Consent: You may withdraw your consent to data processing at any time, though this may require the closure of your account.
To exercise any of the rights above, please contact the imaju8 support team via 24/7 live chat or our email. We will process your request promptly. ✅
7. Data Retention
imaju8 only stores your personal information for as long as it is needed for the purposes stated in this policy, or as required by law and the international licensing agreements governing our operations.
Generally, active account records will be kept for the duration of your membership. After account closure, certain information may need to be retained for a specified period to meet compliance and audit obligations. Data that is no longer required will be securely deleted or anonymised in accordance with our data management procedures.
8. Changes to This Privacy Policy
imaju8 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in data processing practices, licensing requirements, or applicable legislation. Any amendments made are intended to ensure better protection for our users.
When significant changes are made, we will:
- Update the "Last Updated" date shown at the top of this document
- Send a notification via email to all registered users
- Display a clear update notice on the main page of our platform
Continued use of imaju8 services after the effective date of any amendment means you accept and agree to the updated Privacy Policy.
9. Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how imaju8 handles your personal data, our team is available to assist you 24 hours a day, 7 days a week.
Support channels available: live chat directly on our platform and support email — both operate in Malay and English. Our team will handle any privacy-related requests promptly and professionally.
For written requests regarding data access, correction, or deletion, please contact us via our support email at [email protected] stating your full name, account username, and the details of your request.
Play Safely at imaju8
imaju8 ensures your gaming experience is protected to the highest security standards. Register your account today and enjoy an online casino platform operating under international licensing.
Frequently Asked Questions about the Privacy Policy
Answers to questions commonly raised by our users regarding data protection and privacy at imaju8.
During registration, imaju8 collects basic identity information such as your full name, identity card number (MyKad), date of birth, email address and mobile phone number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years, and fulfil KYC requirements under our international licence.
imaju8 does not sell or share your personal information with third parties for marketing purposes. Information is only shared with officially contracted service providers (such as payment processors) and with authorities where required by law. All sharing is subject to strict data protection agreements.
You can submit a data access or deletion request by contacting the imaju8 support team via 24/7 live chat or by emailing [email protected]. Please state your full name, account username and the type of request. Our team will process your request promptly in line with the user rights set out in this Privacy Policy.
imaju8 uses 256-bit SSL encryption for all communications, TLS 1.3 protocol for data transmission, an intrusion detection system operating around the clock, and two-factor authentication (2FA) for account security. Player funds are also kept separate from the company's operating funds, providing an additional layer of protection for your account balance.
Your personal information is retained for as long as your account is active on the imaju8 platform. After account closure, certain records may be kept for a defined period to meet international licensing compliance obligations and audit requirements. Data that is no longer needed will be securely deleted in accordance with our data management procedures.
Whenever the Privacy Policy is updated with significant changes, imaju8 will send a notification by email to all registered users and display a clear notice on our website. The "Updated" date at the top of this document will also be revised to reflect the date of the latest amendment. Continued use of the platform after the effective date means you accept those amendments.